Spaycial, fintech, Paris

Spaycial built its own KPI app on Liaison and cancelled Tableau, Jira and Slack.

A regulated Paris fintech running loyalty programmes for shopping centres. Their KPI app serves the team and every centre they work with, with better data and charts than Tableau gave them.

Written by Mathieu Frohlich, who advises Spaycial and set up their Liaison

metrics in their own KPI app.

259/259

numbers checked before last month's client report went out.

45 → 1

Jira projects merged into one support desk.

Centre A's dashboard, as the centre sees it.

If one number doesn't match, the report doesn't go out.

A question, an answer, a chart.

Subscriptions cancelledAbout €4,500 a year saved.

~~Jira Service Management~~Tickets
~~Jira~~Projects
~~Slack~~Chat & agents
~~Tableau~~Their KPI app

All customers